Service Terms & Guidelines
Service Terms & Guidelines Garage Door Services · Updated 01.01.2026
Garage Door Services Last updated: 01.01.2026 These Terms & Conditions govern all garage door installation, repair, maintenance, and related services provided by Triple A Garage Doors inc. By scheduling service, approving an estimate, or making any payment, the customer (“Client,” “you”) agrees to the terms outlined below. These Terms apply to all services approved online, by estimate approval, payment, or scheduling through Workiz or any other booking method.
Estimates & Scope of Work
All estimates are based on visible conditions at the time of inspection or information provided by the customer. Any additional labor, parts, or unforeseen conditions discovered during service may result in price adjustments, subject to customer approval.
Deposits & Cancellations
A deposit may be required to secure scheduled service or special orders. Standard service appointments may be canceled up to 72 hours prior to the scheduled service time without penalty. Cancellations made within 72 hours may result in forfeiture of the deposit. Failure to cancel and technician arrival with no service rendered may result in a No-Show / Missed Appointment Fee of $50.
Custom & Special Orders (No Refund Policy)
All custom, special-order, non-standard size, or specially manufactured doors, parts, or materials are non-refundable and non-cancelable once ordered, regardless of installation status.
Payment Terms
Payment is due immediately upon completion of service unless otherwise agreed in writing. Accepted Payment Methods & Fees: Cash / Check / Zelle – No additional fee Credit or Debit Card – 3.5% processing fee Bank Transfer (ACH) – No fee Additional payment options such as Buy Now, Pay Later may be available. Please ask your technician
Buy Now, Pay Later Disclaimer
Buy Now, Pay Later services are offered through third-party financial providers. The Company is not responsible for approval decisions, interest rates, late fees, penalties, or any charges imposed by the financing provider. All financing terms are strictly between the customer and the third-party provider.
Returned / Bounced Checks
In the event a check is returned or declined for any reason, the customer is responsible for all associated bank fees, processing fees, and additional charges. Payment must be replaced immediately with an approved payment method.
Access, Safety & Work Area Preparation
The customer is responsible for ensuring: Clear, safe, and unobstructed access to the garage and work area. Driveway access available for service vehicles. Removal of vehicles, personal items, and obstacles During winter or adverse weather conditions, the driveway and access area must be cleared of snow and ice. If access is unsafe or obstructed upon arrival, service may be delayed, rescheduled, and additional charges may apply for wait time or necessary clearing.
Children, Pets & Safety
For safety reasons, all children and pets must be kept away from the work area during service. The Company is not responsible for injuries caused by failure to maintain a safe environment.
Existing Conditions & Property Disclaimer
The Company is not responsible for: Pre-existing damage Structural issues Aged or deteriorated doors, tracks, framing, or hardware Cosmetic damage resulting from normal installation or repair work Work is performed based on existing conditions and structural integrity.
Electrical & Structural Responsibility
The Company is not responsible for:
Faulty or non-code-compliant electrical wiring or outlets
Structural deficiencies, uneven surfaces, or framing issues
Electrical failures unrelated to installed components
Any required electrical or structural corrections are the responsibility of the customer.
Warranty & Limitations
Any warranty provided by Triple A Garage Doors Inc. applies only to the specific parts and services listed on the customer’s paid invoice. Warranty periods vary by product and service, as outlined in the Product & Service Warranty Schedule below. Manufacturer warranties apply only to eligible components and remain subject to the manufacturer’s terms, conditions, registration requirements, and exclusions. A manufacturer’s parts warranty does not include labor, shipping, diagnostic, or service-call charges unless expressly stated in writing.
Product & Service Warranty Schedule
| Product or Service | Warranty Period |
|---|---|
| Labor / Workmanship | 90 Days |
| Garage Door Springs | 3 Years |
| Garage Door Cables | 1 Year |
| Garage Door Rollers | 1 Year |
| Garage Door Openers | Manufacturer’s Warranty |
| Motor Accessories | 1-Year Manufacturer’s Warranty |
Warranty coverage applies only to the specific products and services listed on the customer’s paid invoice. Manufacturer warranties are subject to the applicable manufacturer’s terms, conditions, and exclusions. Unless specifically stated in writing, a manufacturer’s warranty covers eligible parts only and does not include labor, diagnostic, shipping, or service-call charges.